Frequently Asked
Questions

Browse the catalog, pick the skin you want, and proceed to checkout. Once your payment is confirmed the skin lands in your Steam inventory — usually within minutes.

Yes. Skins are delivered directly to your Steam inventory, so a valid Steam account is required. Login is handled through official Steam authentication — we never see your password.

SkinForge is a store, not a marketplace. We only sell skins — no user listings, no peer-to-peer trades. Check back for future features.

We monitor market rates continuously and aim to keep our prices fair and transparent. Check the Discounts section for rotating deals and bundles.

Most skins are delivered instantly after payment. In rare cases it may take up to 15 minutes depending on Steam's trade system status.

Check your Steam trade offers first. If nothing arrives within 30 minutes, reach out via the Contact Us page and we'll resolve it right away.

Yes — your Steam trade URL is required so we can send the skin directly to you. You can find it in Steam under Inventory → Trade Offers → Who can send me Trade Offers?

We accept all major credit and debit cards — Visa, Mastercard and American Express. All payments are processed securely through our payment provider.

Absolutely. All transactions use SSL encryption and trusted payment gateways. We never ask for your Steam password — only official Steam Login authentication is used.

Reach out via the Contact Us page or email support@skinforge.gg. We aim to resolve all issues within 24 hours.

All purchases are final once the skin has been delivered to your Steam inventory. If a delivery fails or there is an error on our end, we will issue a full refund or re-send the skin at no cost.